Terms and Conditions & Privacy Policy
Last Updated: July 2, 2025
These Terms and Conditions (“Terms”) govern the use of the AI-powered tools and services (“Services”) provided by Masthead Strategies (creator of “The Masthead Strategy”) (“Company,” “we,” “us,” or “our”). By accessing and using these Services, you (“User,” “Founder,” “Client,” or “you”) agree to abide by these Terms and our Privacy Policy.
1. Definitions
“Company” refers to Masthead Strategies, including its owner, affiliates, and authorized representatives.
“User” refers to the individual or entity accessing or using the Services.
“Services” refers to the proprietary AI-powered tools and any associated support or resources made available by the Company.
2. Overview of Services
The AI-powered tools offered through Masthead Strategies are designed to assist startup founders with fundraising preparation, market analysis, investor communication, and pitch refinement. These tools may include:
TAM/SAM/SOM Calculator – Estimate market size and identify relevant data sources for your total addressable market (TAM), serviceable available market (SAM), and serviceable obtainable market (SOM).
Pitch Script Generator – Structure an investor-ready narrative based on your business model, traction, and goals.
Pitch Deck Content Generator – Generate structured slide content aligned with the Investor Pitch GPT.
Practice Your Pitch – Simulate a real investor meeting by practicing your pitch with a digital twin that will ask questions and provide feedback.
Katie’s Digital Twin – Ask general fundraising questions and receive strategic guidance as if you were speaking with a fundraising advisor.
Crafting Concise Communication – Draft and edit professional, investor-facing communications, including updates, emails, and stakeholder messages.
Grant Answer Helper – Ensure your grant application responses are clear, on-topic, and follow the instructions and rules provided.
These tools are proprietary and intended for use only by the purchasing founder and one cofounder. Access may not be shared with third parties, including consultants, investors, accelerators, or other external parties.
The Services are intended to support early-stage fundraising efforts but do not guarantee investment outcomes, legal compliance, or financial success.
3. User Responsibilities
By using these Services, you agree to:
Provide accurate and truthful business information.
Verify and validate all AI-generated content before using it in any formal investor or public-facing materials.
Use AI output as strategic guidance, not a substitute for professional financial, legal, or investment advice.
Maintain confidentiality and safeguard your business data during use.
4. Access Restrictions and Ownership
4.1 Access Restrictions
Access is limited to the original purchaser and one cofounder.
Access may not be shared, sublicensed, resold, or transferred to third parties.
If unauthorized sharing is detected, access will be revoked without refund.
4.2 Ownership of AI Output
Users retain full ownership of content generated using these tools.
Masthead Strategies does not claim ownership over your outputs.
You are solely responsible for ensuring content accuracy and appropriate use.
5. Data Accuracy and Privacy
5.1 Data Accuracy
The Company makes no guarantees regarding the accuracy, reliability, or completeness of AI-generated outputs. All content must be independently reviewed and verified before being used for fundraising or business purposes.
5.2 Data Visibility & User Privacy
As the provider of these AI-powered tools, Masthead Strategies has access to the input and output data generated through these tools. This includes content submitted by users and responses generated through the chats.
We may review this content for the following limited purposes:
Improving performance and user experience
Monitoring compliance with these Terms
Providing product support and enhancements
We do not sell or share chat data with third parties. Access is strictly limited to authorized internal personnel.
User Responsibility:
Users are responsible for saving, storing, or sharing any content they generate. Masthead Strategies does not guarantee long-term retention or retrieval of past outputs unless explicitly stated. Do not input sensitive or confidential information unless you understand and accept that it may be accessible to our internal team for quality and support purposes.
6. Privacy Policy
6.1 Data Collection and Use
We may collect chat content and usage data solely for internal use, including performance monitoring, troubleshooting, and tool improvement.
We do not sell user data, nor do we use it for third-party marketing purposes.
6.2 Security Measures
Although we rely on secure platforms such as OpenAI, Delphi, and Gemini and others to host these Services, we cannot guarantee absolute security. Users are responsible for safeguarding their own sensitive information.
6.3 Third-Party Services
If the AI tools reference external data sources (e.g., Statista, IBISWorld, Grandview Research), users are solely responsible for evaluating those third parties’ accuracy and reviewing their privacy policies before use.
7. Acceptable Use Policy
Users may not use the Services to:
Generate misleading or fraudulent investor materials.
Misrepresent business information or projections.
Present AI output as licensed professional advice (e.g., legal, financial, investment).
Violations of this Acceptable Use Policy may result in immediate termination of access without refund.
8. Payment and Subscription Terms
Users agree to pay the fees outlined at the time of purchase for access to tools, coaching, or bundled services.
All payments are non-refundable unless otherwise specified.
Pricing and billing terms may change if users upgrade or downgrade services.
Refunds & Termination
No refunds will be issued once access is granted.
Exceptions may be made in the case of verified technical failure resulting in prolonged inability to access the Services.
The Company reserves the right to suspend or terminate access for violation of these Terms.
9. No Client Relationship
Use of these Services does not create an advisor, consultant, or client relationship with Masthead Strategies or Katie Dunn. A formal relationship is only established through a separate signed agreement.
10. No Guarantees or Warranties
These Services are provided “as is” and “as available,” without warranties of any kind.
We make no guarantees regarding funding results or business success.
AI-generated content is not legal, financial, or investment advice.
11. Limitation of Liability
To the fullest extent permitted by law:
We shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Services.
Total liability is limited to the amount you paid for access within the previous twelve (12) months.
12. Entire Agreement and Severability
These Terms, along with our Privacy Policy and any supporting guides, constitute the entire agreement between you and the Company regarding the Services.
If any provision is found unenforceable, all other provisions shall remain in effect.
13. International Use and Export Compliance
The Services are accessible globally. If you access the Services from outside the United States, you are responsible for compliance with local laws and regulations.
You agree not to access or use the Services in violation of applicable export control laws.
14. Updates and Modifications
We reserve the right to update, modify, or discontinue these Terms at any time. Changes will be posted to our website or communicated to active users. Continued use of the Services constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.
16. Contact Information
For questions or concerns regarding these Terms or the Privacy Policy, please contact:
📧 support@katiedunn.com