Privacy Policy

Effective Date: May 8, 2025

1. Introduction

Welcome to The Masthead Strategy (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.themastheadstrategy.com (the “Site”), and interact with our services.

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

We collect the following types of information:

A. Information You Provide Directly

  • When you fill out forms (e.g., newsletter signup, contact forms, surveys)

  • When you purchase services or products

  • When you communicate with us via email or chat

B. Information We Collect Automatically

  • Log Data: IP address, browser type, pages visited, and time spent on our Site

  • Cookies & Tracking Technologies: We use cookies to enhance your experience and track analytics

C. Third-Party Data Collection

We use tools such as Google Analytics, Squarespace Analytics, and Stripe for payments. These services may collect and store information according to their own privacy policies.

3. Children Under 13

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at support@katiedunn.com, and we will delete it.

4. How We Use Your Information

We use your personal data to:

  • Provide and improve our services

  • Respond to inquiries and customer service requests

  • Process transactions and payments

  • Send marketing emails (only if you opt in)

  • Prevent fraud and comply with legal obligations

5. Payments & Transactions

A. Secure Payment Processing

All transactions are securely processed through PCI-compliant providers including:

We do not store your payment details on our servers.

B. Refunds & Chargebacks

All purchases are subject to our [Refund Policy] (link to your Refund Policy if separate).

C. Taxes

Applicable taxes may be applied based on your location.

6. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., pixels) to understand how users engage with our website, optimize performance, and deliver personalized content and ads.

You may manage cookie preferences through your browser settings. We display a cookie consent banner to obtain user consent where required by law.

We may also use social media pixels (e.g., Meta/Facebook Pixel) to tailor ads and track conversions. These are governed by the policies of their respective platforms.

7. Email Policies

We do not sell, rent, or lease our subscriber list to third parties.

All emails will clearly identify us as the sender and include an option to unsubscribe.

You may opt out of future emails at any time by clicking the “unsubscribe” link included in every message or by contacting us at support@katiedunn.com.

8. How We Share Your Information

We may share your data with:

  • Trusted service providers (e.g., payment processors, analytics services)

  • Legal authorities, if required by law

  • Successors in interest, in the event of a business sale, merger, or acquisition
    We will never sell your personal data.

9. Data Retention

We retain personal data as long as needed to provide services, fulfill legal and financial obligations, resolve disputes, and enforce our agreements. If you request deletion, we will process your request in accordance with applicable laws.

10. Your Privacy Rights

Depending on your location, you may have the following rights:

✅ Request access to your personal data

✅ Correct or delete personal data

✅ Object to processing or request data portability

✅ Opt out of marketing communications

✅ Withdraw consent at any time (for EU residents)

To exercise these rights, email us at support@katiedunn.com.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect, use, and disclose

  • Request deletion of your personal information

  • Opt-out of the sale or sharing of your personal data (we do not sell data)

  • Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@katiedunn.com with the subject line “California Privacy Rights.”

12. International Data Transfers

Our servers and service providers may be located in the United States or other jurisdictions. If you access the Site from outside the U.S., your information may be transferred to and processed in countries with different data protection laws.

13. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information. However, no method is 100% secure, and transmission of information via the internet is at your own risk.

14. Policy Changes

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date. If we make significant changes, we will notify users via email or prominently on our Site.

15. Contact Us

For questions, data requests, or privacy concerns, please contact:

📧 support@katiedunn.com